Branding & Marketing Tips

UPDATED 2/16/23

When the COVID-19 pandemic first hit in the early months of 2020 the most requested feature on the Untappd for Business platform was a way to allow customers to see food, wine, and cocktails by scanning a QR code.

According to an eMarketer report from Insider Intelligence, during the height of the pandemic (2020) smartphone users who scanned a QR code at least once during the calendar year surged to 65.7 million people. And while the rush to implement this technology has certainly slowed, businesses are continuing to turn to QR codes as a viable part of their business model.

Even three years later, touchless web and app-based menus remain extremely important, giving your customers quick and easy access to your menus.

These QR codes give a full contactless experience for your patrons. Whether through printed materials or digital menus, customers can safely scan a code and view any type of menu—beer, food, wine, or cocktail.

From a business perspective, QR codes and digital menus can help you save on printing and labor costs and even potentially drive your bottom line.

With the popularity of QR codes on the rise, it’s crucial to use this tactic to save money and better serve your customers.

Thanks to some creative thinking, there are a variety of ways to display QR codes throughout your establishment. From creative posters to simple table tents, here are the top nine ways to display your QR codes in your restaurant or bar.

UPDATED: 1/27/23

As bars, breweries, and even restaurants have evolved, writing menus on chalkboards has become a thing of the past. Today, digital menu boards have become a streamlined, easy way to display what’s on tap, driving customer engagement and saving your team valuable time.

Digital menu boards can make an impression on your customers, ultimately adding to your bottom line. As one of the latest trends in digital signage, these boards can give customers a sleek, modern way to read what you have on hand and in stock.

While many establishments use a good ol’ fashion TV to show their offerings, there are plenty of options that are both reasonably priced and high quality. In fact, there may be too many options. But if the number of TVs on the market seem daunting, don’t fret.

We’ve sifted through the multitude of options to show you which ones are the best to display your menus.

After all, if you’re choosing to showcase some of the now three million beers in Untappd’s database on your digital menu board (as of 2023), you’ll want the best, most reasonably priced display.

UPDATED: 1/19/23

Two words: Increased revenue. That will continue to be the name of the game in 2023 as breweries, taprooms, bars, and restaurants have all returned to a “new normal” style of business and continue to deal with supply chain and economic challenges.

In the past, we’ve written about several strategies to help hospitality establishments generate increased revenue, including starting a mug club, the best bars games to attract patrons to your brewery, and the best ways to display QR codes. But another top tactic is to establish a happy hour, or to find more creative happy hour ideas.

Happy hours can be a simple strategy to attract new consumers, create loyal fans, and bring in more revenue during non-peak business times. They’re a win-win-win.

With that in mind, we put together a list of some of the top happy hour ideas to generate increased revenue, whether you’re considering the idea for the first time or you’re looking to bring some fresh post-COVID perspective to a tried and true tactic.

What would it be like to have unlimited access to data from the 10 million registered users on the world’s largest social networking app for craft beer drinkers?

Well, it means you could learn the top styles folks are drinking in your state.

As a brewer, that could help you decide that the next best beer to brew will be a hazy IPA or an imperial stout.

You could discover the most popular beers in your area.

As a craft beer bar, that could help you choose the next beer to bring on tap.

Untappd’s data & analytics open up a world of possibilities for your beverage business. And as an Untappd for Business partner you have access to all of this information that shows you the trends and insights of drinkers in your city, state, region, and beyond.

Learn what craft beer consumers are drinking in your area. Give Untappd for Business a try without talking to anyone—no credit card required.

To show you the power of Untappd’s analytics, we’re breaking down the most checked-in beers over the last ninety days in London, England, the most checked-in country outside of the U.S.

A few years ago, a beer without alcohol in the United States seemed crazy. But today, non-alcoholic beer has become a growing trend in the U.S. So much so that many American craft breweries have taken a stab at making their own versions of non-alcoholic beer.

Beverage e-commerce site Drizly reported that NA category shares rose twenty-four percent on the platform year over year compared to the same period in 2021. More than one hundred non-alcoholic brands including beer, wine, cider, and spirits now live on Drizly, a seventy percent increase from last year. In the United States specifically, Statista reported that non-alcoholic brands contributed to over $414 million in sales.

While on a global scale, leading global alcohol industry market research firm IWSR reported in its IWSR Drinks Market Analysis that volume of no- or low-alcohol beverages grew by thirty-one percent year over year in 2022.

Basically, all signs point to non-alcoholic beer trending, if not growing into something more.

As a result, over the past few years, many craft breweries have added innovative, flavorful non-alcoholic beers to their portfolios. And entirely non-alcoholic beer brands are emerging in the market.

For instance, major established brands like Brooklyn Brewery, Boston Beer Co., and Dogfish Head have all crafted their own NA beers.

And solely non-alcoholic beer producers such as Athletic Brewing Co. are changing the status quo.

We predict this beer trend will continue to grow and that soon Americans will be drinking non-alcoholic beer all year round. So now the big question becomes: Is it worth your brewery investigating and investing in starting a non-alcoholic beer line?

These days, serving food has become a core component of any drinking establishment. Adding a food menu to your bar or brewery creates a reason for people to stay and order more beers, increases your revenue, and brings more customers into your space.

And while the popularity of to-go meals increased during the pandemic, today, people are once again going out to eat in person at bars and breweries.

And when potential customers decide where to eat, the caliber of the meal takes precedence.

In fact, of the 2,600 diners questioned for a TouchBistro 2022 Diner Trends Report, sixty-eight percent agree that when deciding where to eat, food quality is the most important factor.

With food at the top of diners’ minds, bars and breweries, especially those just considering whether to serve food at all, should focus on developing a menu full of money-making foods to draw in those hungry customers.

Earlier this year, we wondered if hard seltzer had lost some of its fizz. Turns out the bubble hasn’t popped yet. But the extreme growth of the category for the past three years has finally slowed down.

According to Drizly, for the first time in recent years, hard seltzer showed a seventeen percent year-over-year decrease during the 2022 Labor Day weekend. And during the summer, one of the busiest times of the year for pushing hard seltzer, Drizly reported sales dropping below last year’s Fourth of July numbers.

But despite the holiday slowdowns, the national eCommerce beverage platform did show that hard seltzer sales still have a 3.8 percent share in 2022, up from a 3.3 percent share of all sales in 2021.

While folks are still thirsty for hard seltzer, it has quickly become apparent that brands need to stand out on the shelf.

But how?

We spoke to several breweries, who have started their own craft hard seltzer brands over the past few years, to hear what has worked well for them, tips they have to share, and why you might not want to start a hard seltzer brand in today’s market.

The appreciation that people have for a delicious dinner is one thing that will never change.

In fact, Forbes reports that by the end of 2022, “the food service industry is expected to hit $898 billion in sales, a $99 billion increase over 2021 and a $220 billion increase over that unprecedented 2020.”

If you’re a restaurant owner looking to reassess your menu offerings in order to give customers their next extraordinary culinary experience, a prix fixe menu is one of the simplest and most successful strategies.

Let’s guide you through the ins and out of the prix fixe menu, how to build one, and what makes it profitable.

For the past few years, online ordering and delivery have become our new norm. Well, to be fair, consumers ordered food to their doorstep even before nationwide lockdowns started in early 2020, but the global pandemic greatly accelerated the trend. According to an article by McKinsey & Company, the global food delivery market is worth more than $150 billion, more than doubling during the COVID-19 pandemic.

In the four major markets where food delivery reigns supreme—Canada, Australia, the U.S, and the U.K.—the market has grown four to seven times larger than in 2018.

Since pandemic-related lockdowns started in March 2020, the growing food-delivery business has spiked to new heights in the most mature markets.

Graph courtesy of McKinsey & Company

At first, this was a contemporary shift for more traditional restaurants and eateries used to giving customer service in person. But by now, no-contact delivery has become the standard way to get food from your establishment to your customers’ homes.

Especially for those customers who are still cautious about venturing out to eat indoors or even those who just don’t want to get off the couch on a Saturday afternoon, they expect their food delivery to now come with the utmost care and safety in mind.

With that mind, it’s always good to review the ways you can maximize your contactless system, if you offer one. Or take a look at the best ways to set up no-contact delivery if it’s new to you.

Whether you’ve already implemented no-contact or contactless delivery or are finally considering it for the first time, here’s a guide on everything you need to know.